Praca: Senior Application Support Engineer
Wipro Ltd, with more than 75 years of expertise and more than 200 000 employees across 6 continents, delivers Global Information Technology, Consulting and Business Process Services, in Cognitive Computing, Hyper-automation, Robotics, Cloud, Analytics and Emerging Technologies for international leading organisation across the World in diverse domains such as Aerospace and Defense, Capital Markets, Banking, Retails, Utilities, Platform and Software Products, Healthcare, Insurance, Oil and Gaz and many others.
Alongside large international partners such as Amazon, Google, Oracle, Microsoft, Salesforce, we thrill to overcome and empower our clients success across our values: being passionate about client’s success, treating every person with respect, being global and responsible, unyielding integrity in everything we do.
- Minimum 4 Years of work experience with a Bachelor’s Degree or an Advanced Degree.
- Minimum 3 Years of work experience in Production/Application Support.
- Proficiency with Linux/Unix commands/scripting, and have exposer to Web/API a SME in at least one of the API technologies.
- Experience in supporting Java applications that run in Apache Tomcat, JWS, or similar containers.
- Ability to work fluently on container technologies such as Docker and Kubernetes.
- Solid working experience in an application support function working in 24*7 environment, driving high availability on active/active environments.
- Excellent analytical and problem solving skills with a strong automation mind-set.
- Good ITIL knowledge in Change Requests, Incidents, Problem Managements and worked on any Ticketing systems such as ServiceNow, Remedy or any equivalent.
- Experience planning, deploying and reviewing changes for critical applications.
- Experience with Continuous Integration Continuous Deployment (CICD) systems such as Jenkins, Ansible or equivalent
- Experience with log analysis tools such as Splunk or equivalent.
- Experience troubleshooting and resolving incidents and conducting Root Cause Analysis.
- Experience supporting distributed systems or microservices.
- Experience with web services such as SOAP, REST or equivalent and web service testing tools such as SoapUI, Postman or equivalent.
- Unix operating system commands (to a high level).
- Hands-On Experience with UNIX/Linux operating system and BASH scripting.
- Experience with relational databases such as Oracle, PostGreS or equivalent.
- Excellent ability to communicate effectively with technical and non-technical stakeholders.
- Knowledge of networking concepts and protocols such as DNS, HTTP, TCP/IP, PKI, SSL, TLS, Digital Certificates, Security Scanning or equivalent.
- Prior working experience with Card and transaction Domain Knowledge.
- Experience on Kubernetes and Docker Platform.
- Python, Perl Scripting Knowledge.
- BigData Technologies like Hadoop, Kafka, HIVE.
- Prior working experience with Card and transaction Domain Knowledge.
- Experience on Kubernetes and Docker Platform.
- Python, Perl Scripting Knowledge.
- BigData Technologies like Hadoop, Kafka, HIVE.
- UNIX, BASH, Splunk, SOAP, REST, Python/Perl Scripting Knowledge, and experience managing API services.
- Knowledgeable skills - Java, BigData, Containers.